- Jun '21 Elected as POMS College of Service Operations Board Member.
- May '21 Received Research Productivity Award from Vanderbilt University
- Dec '21 Elected as INFORMS Board Member for Service Science Section.
- Nov '21 2021 INFORMS TIMES Award Third Place for our paper about Social Commerce on WeChat.
- Aug '21 — Three papers selected as finalists for INFORMS 2021's awards -- TIMES, Service, Social Media 🤓 Thank you, my dear coauthors and industrial partners -- look forward to the award announcement
- Jul '21 — Visited IIASA in Austria, worked with world-renowned scholars in a Habsbufg's Royal Palace